Upgrade from CallSwitch to CallSwitch One

What to Expect from the Upgrade to CallSwitch One

CallSwitch One is more than just an improved version of CallSwitch; it is a purpose-built, cloud-native UCaaS platform designed to enhance your business communications while maintaining the reliability and features you’ve come to trust. Here’s why you should make the move:

1. Fully-Featured Unified Communications

CallSwitch One brings all your communication needs under one roof with:

• VoIP phone system
• Voice and video meetings
• Instant messaging and SMS functionality
• Management analytics and wallboards

2. Purpose-Built Infrastructure

Built on Google Cloud Services’ global data center network, CallSwitch One ensures unparalleled uptime, security, and scalability. This means:

• Robust cloud-native architecture
• High availability and performance
• Seamless scalability for growing businesses

3. Inclusive Features and Bundled Minutes

Unlike traditional VoIP services with hidden fees, CallSwitch One provides comprehensive features at transparent pricing. With improved licensing, businesses receive more features at competitive price points, ensuring excellent value.

4. No Hidden Charges

CallSwitch One includes all core applications and features in a simple, predictable pricing model. You get:

• Unlimited hunt groups, call queues, and call routes (CallSwitch One Pro)
• Drag-and-drop call flow builder for easy customization
• Instant order provisioning without the need for server setups

What Stays the Same?

While CallSwitch One introduces numerous enhancements, all the core functionalities of CallSwitch remain intact. Users can expect:

• Single sign-on support with Microsoft and Google integration
• Bulk SMS capability for up to 20,000 recipients within the platform
• OpenAPI and webhook library for seamless third-party integrations
• Improved integration management via a single dashboard
• Instant number selection and ordering, with various number options available