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Why Choose Us

Building Smarter Businesses
Through Partnership and Innovation

 

Our Foundation for Success

At Linc Group, we believe technology should empower progress — not complicate it. As your managed service provider and technology partner, we combine personalised service, honest guidance, and forward-thinking innovation to help your business run smarter, safer, and more efficiently. 

Customer-Centric

We put your business first — designing technology solutions and support models around how you work. From proactive monitoring to rapid-response service, we tailor every interaction to your goals and priorities.

Integrity

We act with honesty, transparency, and professionalism — ensuring you always know where you stand. From our service reporting to system performance, we earn trust through reliable delivery and open communication.

Innovation

We continually explore emerging technologies and smarter ways of working — helping your business stay secure, agile, and ready for what’s next. Our innovative mindset ensures your IT evolves with your ambitions.

As easy as 1, 2, 3 & 4

Transforming communication and collaboration in your business is a simple three step process.

1

Discovery Conversation

We start with a short, no-obligation call to understand your challenges and goals.

2

Tailored Proposal

We outline your options, costs, and timescales clearly — so you can make an informed choice.

3

Seamless Setup

Our UK-based team handles configuration, training and go-live with minimal disruption.

4

Support & Optimisation

Once you’re live, we stay with you — reviewing performance, sharing insights, and helping your system grow with you.

Your Questions, Answered

Most practices go live within a few weeks — and we’ll handle everything.

Yes. We integrate directly, so your calls and messages link to the right records automatically.

Absolutely. Linc Group’s infrastructure is fully UK-based, compliant, and encrypted.

Our support team is here for you — with proactive check-ins and continuous optimisation.
 

Support & Maintenance
 

Zero-Hardware Hassle

The cloud-hosted system removes the need for on‑premise PBX hardware, reducing maintenance and support demands.

24/7 Technical Assistance

Access a comprehensive Help Centre with guides on VoIP setup, handsets, CRM tools, APIs, wallboards, integrations, and routing basics.

Resilient Backups

Enjoy peace of mind with cloud‑storage backups for call records, CRM data, voicemails, and compliance documents—including geo‑redundant options.

 

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