Efficient Communication & Enhanced Patient Care

Trusted with over 1.5 million optical practice calls annually and part of the NHS digital toolkit, we provide phone systems and expert technical support designed to streamline communication and deliver a professional, personalised patient experience.

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Computer Telephony Integration

Integrate your phones with your practice management software (CRM) to display patient files instantly. Save time on every call while giving patients a professional and personalised experience.

• Instant access to patient information
• Save time on every call
• Enhance professional service

No More Missed Opportunities

Every missed call could be a lost opportunity. With Missed Call Tracking, log every missed call and return it instantly with a single click, ensuring no patient enquiry is overlooked.

• Miss fewer patient enquiries
• Provide excellent service by returning calls
• Click-to-call functionality

They Get Wi-Fi, You Get Data

Provide free patient Wi-Fi while collecting valuable data and analytics. Track demographics, dwell times, and more, then use insights to run targeted SMS and email campaigns directly from your platform.

• Grow your social media presence
• Automate feedback collection
• Market directly to your patient base

Professional On-Hold Marketing

Replace dull engaged tones with professional, branded on-hold messages. Inform patients of new services, updates, or promotions to improve retention and enhance the patient experience.

• Promote services and offers
• Reduce hang-ups
• Enhance patient experience

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