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Medi-Cloud Artificial Intelligence

Voice AI for Patient Contact across the NHS

Welcome to the future of general practice management, where call wait times are a thing of the past. Our state-of-the-art conversational AI platform is designed specifically for GP practices, to deploy custom AI voice agents to answer calls and triage patients. Deliver zero wait times on every call and improve access like never before with just a few clicks of a mouse.

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State-of-the-Art Conversational AI Platform can Transform your Workflow. 

Built exclusively for primary care, our conversational AI handles routine patient calls just like your reception team would — gathering information, recording details, booking appointments, and routing patients to the right services.  

Recruitment
& Retention

Ease the burden of hiring and training with our Voice AI that handles calls, completes forms and books appointments, freeing up reception staff for more complex tasks.

Consistency
on Calls

Our AI ensures every patient receives the same high standard of service and information. With instant answering and 24/7 availability, it reduces error and increases patient trust and satisfaction.

Managing
Demand

Effortlessly handle high call volumes with our AI. It’s scalable and always available, ensuring that your practice can manage peak times without compromising on service quality.

Experience

Leverage the latest in AI technology to provide a seamless and responsive communication experience. Our platform learns and adapts, continuously improving to meet the needs of your practice and its patients.

Voice AI
Technology

Our Voice Agents use the latest conversational AI technology to understand and respond to patient questions, whilst following your practices call handling process

Improve Job
Satisfaction

Improve job satisfaction and reduce turnover by allowing receptionists to engage in more meaningful interactions.

 

How we can help you

Select your role and the problem we can solve and find out how our state-of-the-art conversational AI platform can transform your workflow.

Deploys AI-powered call handling that works seamlessly within existing practice workflows, eliminating delays without requiring major system changes.

Implements cost-effective AI-driven automation to handle routine patient interactions, delivering scalable efficiency without additional infrastructure costs.

Introduces AI-powered triage workflows that adapt to practice-specific protocols, ensuring patients are signposted correctly without disrupting workflows.

Delivers transparent reporting on call volumes, patient interactions, and service gaps, allowing for continuous optimization of digital workflows.

Implements scalable AI call handling that reduces reliance on recruitment cycles, ensuring practice stability even with staffing fluctuations.

Conversational AI, talking to your patients

Our Voice Agent uses the latest AI technology to understand and respond to patient questions, whilst following your practices call handling process.

1
NHS ready Voice AI answering every call on the first ring

Make every call count — without adding pressure on your team

Patients are finding it harder than ever to reach their GP practice by phone — especially during peak times. At InTouchNow.ai, we help change that. Our AI voice agents ensure that every patient call is answered on the first ring, no matter the volume, time of day, or staffing levels.

2
AI Appointment Booking, The Right Slot Every Time

Say goodbye to hold times, missed calls, and the morning rush.

Receptionists are stretched. And practices are under pressure to deliver faster, more reliable access. That’s where InTouchNow.ai comes in. Our conversational AI handles appointment booking conversations with patients automatically, over the phone, from start to finish

3
AI Voice Agents in Over 33 Different Languages

Multilingual Support for GP Practices and the NHS.

At InTouchNow.ai, we believe language should never be a barrier to care. That’s why our conversational AI call handling is available in over 30 languages, helping GP practices better serve diverse communities and ensure every patient has equal access to support.

 

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